Well, perhaps the lobsters didn’t really revolt, but I have to say that I’m a little disappointed with the package from Lobster Anywhere. Earlier this week, I described the little screw up in which our lobster package never made it on the FedEx truck. The guy Drew spoke with at L.A. sounded like he was really going to make good on the error.
Yesterday we received the package. The goods were packaged in a Styrofoam cooler with three large ice packs. Everything was cold, but as I unpacked I thought that it was a darn good thing I was home — I would not have wanted the package sitting on my step for very long! The two lobster tails look really nice, however when I picked up the bag, the zipper wasn’t really working and some liquid spilled out. I zipped it and the other side opened. I have this problem with grapes at the supermarket all the time, but I guess I expected lobster tails to be sealed a little better. The bacon-wrapped scallops were packaged in what I might best describe as a to-go container (like you’d get at a restaurant like Ruby Tuesday’s or Chili’s) — black bottom with the clear, hard plastic top. A corner of the plastic top was broken. It probably happened in shipping, but still. I would have liked my food to be completely sealed. The stuffed shrimp were in a similar container, except it had a foil/paper lid that was starting to peel up. I repackaged everthing for the freezer.
Now, I’m not new to ordering food like this. We’ve ordered through Omaha Steaks before and have been happy with the packaging materials and the way the items themselves were sealed. (They used dry ice and each item — or group of items if it was something like stuffed shrimp — was vacuum sealed.) I can’t lie — I was a bit disappointed with the way all this seafood arrived at my door. And that’s not to mention that a number of other items that were to be included with our original package (napkins, lobster forks, oyster crackers, crackers for the lobster shell, butter, lemons) were not included at all! Drew is going to write an e-mail complaining. I am not one to bitch and moan about service, but I feel that we did not get what we paid for here, especially considering the original mistake of not shipping the package.
I hate being disappointed!